Before submitting your application
Frequently Asked Questions
Internal mobility resources
What internal mobility resources are available?
Learn more about our dedicated internal mobility resources available in your region:
- Americas (Enterprise)
- The Americas (GCIB, Global Markets and Sustainable Finance & Research employees only)
- Asia Pacific
What is a talent community?
A talent community is comprised of U.S. employees across the company who have an interest in one of our highlighted career areas. Joining a talent community enables you to learn more about opportunities in your career area and have a Talent Mobility Advisor review your resume and provide guidance on how your skills align to your area of interest. Visit the Internal Mobility (U.S.) page to learn more.
Before submitting your application
You’re encouraged to notify your manager before applying to a new internal role. It’s important that you are having ongoing conversations regarding career development with your manager, as they are in the best position to help direct your career. Your manager may be asked for feedback on your performance at any stage of the hiring process.
Who is the hiring manager?
The hiring manager’s name will be communicated if you are selected to interview and will be included in the logistics sent to you.
How do I find out what the job posting guidelines are?
Please visit the Internal Job Eligibility page for the internal job opportunity eligibility criteria by region.
How do I apply for a position?
Please visit the Hiring Process page for how to apply for a position. Note, the process may vary by country.
Can I refer a friend for a job that matches their skills and interests?
Please visit the Referrals page for how to refer a friend or teammate.
Can I apply for a role that is based in another country?
Yes, you may apply to both domestic and international internal opportunities. Please adhere to the internal job posting eligibility guidelines.
Does Bank of America provide immigration sponsorship if I accept a position in another country?
Please speak with your Global Talent Acquisition partner for details.
Will Bank of America pay for relocation if it’s necessary for a new role?
Certain roles may offer relocation assistance. If you proceed to an interview for a position, please speak with your Global Talent Acquisition partner if this is something you require.
After application is submitted
Do I have to tell my manager I am interviewing?
If you are selected for a line of business interview, your manager will receive a Workday automated email letting them know. Also keep in mind that your manager may be asked for feedback on your performance at this time as well.
When should I notify my manager?
You’re encouraged to notify your manager that you’ve applied for other roles, but you’re required to notify them if you’re selected to interview with the line of business. Also keep in mind that your manager may be asked for feedback on your performance at any stage of the hiring process. It’s important that you are having ongoing conversations regarding career development with your manager, as they are in the best position to help direct your career.
I just applied for a role. What are the next steps and/or what can I expect?
Once your application has been submitted, you’ll receive a confirmation email. If you are selected to interview, you will be contacted by a Talent Acquisition representative.
The posting lists the location as an ’area’ and not a specific financial center (for example: Greater Norfolk, VA Area). What does that mean?
This means the role is within a financial center, but a specific financial center has not yet been identified. However, the financial center will be within a 25-30 mile radius of the area. If you’re selected for an interview, the specifics will be shared during that time.
What does ’anticipatory’ mean on a job posting?
An anticipatory opening falls within the financial centers only and is open for the entire market in which you post. If you are offered a position, you will train at one center, and then potentially move to another location within a 25 mile radius.
How do I view jobs for which I’ve applied?
Access Workday and click the Job Application and Referral icon. You can view all of your submitted and in progress applications by clicking on the ‘My Applications’ tab on the left of the screen.
I have applied for a role but would like to withdraw my application. How do I do that?
To withdraw your application, please log into Workday and click the Job Application and Referral icon. Click Withdraw Application, select the application you’d like to withdraw and click OK.
Assessments
Do I need to take an assessment to be considered for hire?
Some roles require an assessment. If one is required, you will either receive an email with instructions to take the assessment, or a Global Talent Acquisition partner will contact you with further instructions. If an assessment is required, be sure to take it in a quiet environment, free of distractions.
I am attempting to complete an assessment but am experiencing technical issues. How can I get this resolved?
Refer to the information provided in the assessment email notification for troubleshooting steps and contact information. Please wait until the issue has been resolved before continuing with the assessment.
I have a disability and believe I need a reasonable accommodation on the assessment. How should I proceed?
Bank of America employees should reach out to the Medical Accommodations Team. (You must be on the bank server to access this page.)
This position requires an assessment but I believe I have already taken it; do I have to take it again?
Many roles at Bank of America require an assessment, and while some may seem similar to each other, there are differences. So even if you think you have completed a given assessment, it’s important to click the link, read the instructions, and proceed as directed so that we can process your application.
If I’m unsuccessful on the assessment, when can I take it again?
In general, if you are unsuccessful on an assessment, you are eligible to retake the same assessment after six months.
Will I receive assessment results?
Global Talent Acquisition is unable to provide specific details regarding assessment results.
Why wasn’t I selected for an interview?
As Global Talent Acquisition reviews applications, they are looking for the most qualified candidates for the role. In many instances several candidates may meet the minimum qualifications but others have more experience. Only the top the candidates are presented to the hiring manager for review.
I feel I am qualified but was not invited to interview. What can I do to enhance my current experiences to increase my chances of getting an interview for this role in the future?
- First, ensure your resume highlights qualifications or accomplishments that show your proficiency in the skills required for the role. This may require you to have several versions of your resume.
- Global Talent Acquisition reviews applications/resumes of candidates to determine who will move on to manager review. Global Talent Acquisition may or may not conduct interviews to determine who moves on to the next step in the selection process. You may not have the opportunity to verbally expand on something within your resume so make what you have listed count.
- Reach out to someone within that role (your manager can help to identify). Discuss the day in the life in that role. Ask what challenges they face, what competencies are important to have, and what they suggest you do from a development standpoint prior to the next posting.
- Continue to expand your skill sets for that role. Get involved with work that improves on those skill sets. Stay connected! Ensure you come to mind when the hiring manager has a new opening.
The interview process
Do I have to tell my manager I am interviewing?
It’s recommended that you have ongoing conversations regarding career development and goals with your manager, as they are in the best position to help direct your career.
If you are selected for a line of business interview, your manager will receive a Workday automated email letting them know. Also keep in mind that your manager may be asked for feedback on your performance at this time as well.
I received a notification stating that my application was provided to the hiring manager for review; what can I expect as next steps in the process?
This indicates your application/resume is under review by the line of business. They will determine if you are one of the strongest applicants and whether or not you will be moving to the line of business interview. The timeframe can vary depending on the hiring manager’s schedule. Typically, the hiring manager or his/her designee will review all candidates within one week but this process could take up to two weeks. If you have not heard anything after two weeks of receiving this notification, please contact your Global Talent Acquisition partner.
I have been notified that the hiring manager reviewed my application and I’ve been selected to interview. When will someone reach out to schedule my interview?
This notifies you that the hiring manager has selected you to interview and includes requirements for you to inform your current manager of the pending interview. Typically, someone from the line of business or Global Talent Acquisition team will set up your interview within one week but could take up to two weeks depending on their schedule. If you have not heard anything after one week, please contact your Global Talent Acquisition partner.
What can I expect after the line of business interview?
Once the selected applicants have interviewed, you will be notified by email or phone as to whether or not you were selected to move to the next step in the process. Depending on the role and the number of applicants being considered this could take two-four weeks.
What is the salary range for the role?
Compensation for roles is determined by reviewing what the market pays for jobs with similar skills, responsibilities and scope to ensure competitiveness, as well as reviewing internally what the bank pays for these jobs. If you are selected to move forward in the hiring process, compensation will be discussed in further detail if an offer is presented.
Are all roles eligible to receive an incentive?
Not all roles are eligible for incentive. If you receive an offer, your Global Talent Acquisition partner will be able to answer any questions about the compensation and incentive for the role. In addition your offer letter will indicate if the role is eligible for an incentive.
After you receive an offer
I received information saying I may need to have a background check completed in order to move into the new role. Would I need to do this even though I am an internal employee?
Federal law requires the company to conduct additional background checks for certain positions based on line of business or role-specific responsibilities. You will receive specific instructions if you are required to complete a background check.
What is the start date for this position?
If you’re selected for the role, start dates are typically two weeks after an offer is accepted but may be up to four weeks. Your Talent Acquisition partner would work with your current manager and your new manager to establish a start date for the role.
Job alerts
What is a job alert?
A job alert is an email alerting you to new job opportunities based on your selection criteria.
Why should I sign up for job alerts?
Job alerts save you time by allowing you to see new job opportunities in your inbox instead of having to manually search for jobs.
How do I sign up to receive job alerts?
From the job search results page, click ‘Create Job Alert’ to create a new job alert. In the pop-up, you can edit the search criteria and then click ‘Create Job Alert’ to complete setup. You can also manage your job alerts by clicking ‘Resources’ in the header navigation and then click ‘Manage job alerts.’
How often will I receive a job alert?
Job alerts will be emailed as often as daily based upon the availability of new jobs that match the criteria you selected.
Can I change the job alert criteria which I previously selected?
Yes, to modify your preferences, simply open up your Job Alert Sign Up Confirmation email and select ‘Click here to manage and edit your Job Alerts’. Once the Manage Job Alert Settings page populates, you should see the job alerts you previously created. Select the job alert that you want to change and select ‘Edit’. On the Edit Job Alert page, simply modify your selection criteria and then select the ’Edit Job Alert’ red box at the bottom. Your preferences will be updated before the next job alert is emailed.
Can I sign up for job alerts for more than one location?
Yes, but you can only sign up to receive a job alert for one location at a time. To sign up for a different location, you must create a new job alert.
I signed up to receive job alerts, however, I am not receiving the alerts.
Upon the completion of signing up to receive job alerts, you will receive a Job Alert Sign Up Confirmation email. If you did not receive the email confirmation, then you did not sign up correctly.
Keep in mind that you will only receive job alerts when new jobs match your criteria.
How do I unsubscribe?
Click the “Unsubscribe” link found at the top or bottom of your job alerts email.
Technical/Process support
My computer froze while attempting to apply and I am unable to complete my application. What should I do?
This may be the result of too many programs running at the same time. We recommend you close all of your Internet web browser windows and any other applications you may have open and restart your computer.
What browser and operating system is needed to search for jobs and submit my resume?
For optimal performance when searching jobs and submitting your resume, use updated versions of Internet Explorer, Chrome, Firefox or Safari. Compatible operating systems include most versions of Windows and Mac OS.
What do I do if I have questions about the internal mobility process or my submitted application not addressed here?
U.S. employees can submit an inquiry to the Talent Mobility team.
U.S. GBAM employees should reach out to the GBAM Internal Mobility team.
Employees outside the U.S. should reach out to the appropriate contacts for their region:
Data security
How will my personal data be used?
Please read our Recruitment Data Protection Notice to learn more about our practices regarding the collection, use, storage, transfer and other processing of individually identifiable information.
Who has access to my details once I’ve applied?
Information on who has access to your personal data is included in our Recruitment Data Protection Notice.
How do I know my personal information is secure?
Bank of America takes your privacy seriously.
When you browse and/or apply for jobs on our Careers website, your application and any additional information you provide may be used to assess your skills and interests against career opportunities at Bank of America and for reporting purposes subject to applicable laws and regulations. We use your information to communicate with you and inform you of career opportunities. Entities acting on behalf of Bank of America with whom we share your information will be bound by terms of confidentiality and our Recruitment Data Protection Notice.
How do I get a copy of the UK Background Check and Criminal Record Handling Statement?
For UK-based applicants who would like to obtain a copy of the UK Background Check and Criminal Record Handling statement, please send an email to internationaltalentacquisitionoperations@bofa.com
